Frequently Asked Questions

We recommend children 5 and under use our equipment. 

All packages include setup and take down by Soft Spot 4 Tots.

All packages include up to 4 hours of equipment use. We will deliver the equipment approximately 1-2 hours prior to the start time and we will pick up the equipment 4 hours after your start time. You have the option to purchase additional hours.

Yes, we can set up our equipment outdoors in an area that is dry, flat and level, and cleared of any mess and debris. Grass, concrete, stone, brick, composite, wood, pavement, etc. are okay. 

We also ask that you have some sort of shaded covering over the equipment to protect it from sun damage and overheating (during our required season of June 1-August 30th).

In the event of rain or inclement weather, we will have to move the party to an alternate indoor location. If an alternate indoor location is not feasible, we will postpone our set up to another time.

Yes, in order to use our services you must read through and agree with our Waiver of Liability as well as our Terms and Conditions. These will be made available at the time of booking.

First, fill out our “Reservation Inquiry Form” in our “Book” section to tell us a little about your event. We want to make sure your event date and package are available.

You will choose your package, event date, fill out the questions, and pay your deposit via e-transfer to  softspot4tots@gmail.com. Once your deposit is paid your booking is secured. Your remaining balance is due at least 3 days prior to your event date.